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  • #5145 Reply
    Admin
    Keymaster

    I enabled 2FA on Facebook then changed my phone without updating it. Now I cannot log in and cannot receive the authentication code. Is there any way to bypass or reset 2FA to regain access to my account?

    #5190 Reply
    Admin
    Keymaster

    If you set up backup codes when you first enabled 2FA this is exactly the situation they are for. Check any saved notes or your password manager — Facebook provides 10 one-time codes when you first activate 2FA.

    #5191 Reply
    Admin
    Keymaster

    Without backup codes try the Get more help link on the login screen. Facebook will ask you to confirm your identity with a photo ID. It takes a few days but it does work. I went through this exact situation after changing phones.

Viewing 3 posts - 1 through 3 (of 3 total)
Reply To: Reply #5190 in Two-factor authentication locked me out of Facebook
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