Heads up: This is an unofficial guide. We can’t access your account. Facebook/Meta doesn’t offer a public phone number for general support—avoid third‑party “unlock” services. Use in‑app Help & Support and your Support Inbox for sensitive actions.
Why Ad Accounts Get Disabled — a practical, plain‑English walkthrough for the ad account disabled category. This post covers common issues, rare edge cases, and safe ways to get help.
Quick fixes
- Start with official in‑app flows (Help & Support → Support Inbox).
- Try a different device/browser and a familiar network you used before.
- Enable two‑factor authentication and review active sessions.
- Document screenshots, dates, and case IDs for appeals.
- Never share codes or passwords with anyone claiming to be support.
Step‑by‑step
- Identify the exact message or error: copy the wording.
- Match it to a policy or billing area: check Account Quality or alerts.
- Apply the fix: adjust settings, creative, billing, or verification as needed.
- Appeal once with facts: include context and evidence; avoid multiple duplicate submissions.
- Harden security: rotate passwords, enable 2FA, remove suspicious apps.
Need official help? Open the Facebook app → Help & support → Support Inbox. Advertisers may see Business Support or live chat in the Business Help Center based on eligibility.
FAQs
Is there a Facebook phone number I can call?
No public phone support for general issues. Use in‑app forms only; beware of scam numbers online.
How long do appeals take?
Timing varies by queue and case type. Check your Support Inbox for updates instead of resubmitting.
Can someone unlock my account for a fee?
No. Only Meta can make enforcement decisions. Third‑party “unlock” offers are risky and often scams.
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